FAQ

How long will the battery last?

The battery life is approximately 1 year of regular use

Is the Wishbone safe?

Wishbone does not emit any form of radiation as it uses a passive sensor and is completely safe!

How long does it take to get a reading?

The infra-red sensor detects temperature readings in under two seconds

Is my device compatible with Wishbone?

The Wishbone is compatible with both Android and iOS devices. Currently, our App is not compatible with Windows Phone, Blackberry nor Kindle devices.

How accurate is it?

The Wishbone is highly accurate: to within ±0.2°C when measuring body temperature and within ±1°C in object mode, dependant on distance of operation

Does my baby need to be awake when measuring?

No, thank goodness! Unlike traditional thermometers, the Wishbone uses an unobtrusive non-contact sensor and can measure your babies temperature without disturbing them

Can I track more than one persons historical data?

Absolutely, with the Wishbone App you can set a profile for multiple users and record the data for each individual separately

What other uses does the Wishbone have?

Apart from being ideal for measuring and monitoring babies temperature, the Wishbone can be used to measure a babies room and crib to make sure that they have an optimal nights sleep, test if babies milk or food is too hot in a matter of seconds thanks to Object Test function, measure a babies bath in less than 2 seconds to make sure that the water is just right for delicate skin, record and monitor slight fluctuations in female body temperature to help identify ovulation periods. You can even record the temperature of your pets. The Wishbone is a truly versatile gadget.

Do I have to pay for the App or a subscription?

Absolutely not! The Wishbone App is free to download in iTunes and the Google Play store and there are no hidden charges or subscriptions. You can even have the App on more than one device for total convenience

Why is it Wishbone shaped?

The shape of the Wishbone is actually a clever design feature. The sensor points at a 45° angle from your smart device; this angle tilt is the most natural viewing angle for human eyes. This makes it much easier to operate and to get readings.

Im having an issue with connecting my Wishbone device to the App, what can I do?

If you are having an issue with pairing the Wishbone device with the Wishbone App - firstly please visit your App store and make sure yo have the latest version of the App. If you are using an appl device and have the latest App but are still having an issue connecting please do the following: 1. Double press home button and bring up running app list 2. Close the wishbone app 3. Restart the wishbone app. If the problem persists, it is recommended you perform a hard reset by taking out the wishbone battery and re-inserting. If this doesnt resolve the issue and you are still having a problem please visit the "Contact Us" page and submit your query and a member of our team will get back to you with a resolution.